Mastering Verbal Communication Skills

12 Skills — learned online — that make a difference in your life and theirs.

Communication Skills

Six Compelling Reasons To Work On Your Communication Skills

“The single biggest problem in communication is the illusion that it has taken place. ― George Bernard Shaw 

1. There is no half-life on communication skills. Your technical skills are short-lived — but your comm skills endure — becoming more important with each promotion.

2. We are all in sales, whether we like it or not, we must sell our ideas. And to do that, we must have stellar communication skills to persuade.

3. According to the textbook Human Communication, studies show that 75 percent or more of a managers’ time spent on some type of communication activity.

4. According to a recent survey of the American public by Pew Research, communication is considered the most important skill to get ahead.

5. Employers want top drawer communication skills. In fact, great verbal skills are needed for entry-level positions since you have to get through that pesky interview.  

6. One can lower the amount of misunderstanding between yourself and others. Less confusion and more understanding equal better performance.

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2 Full Classes

One for Interpersonal Skills — One for Groups

Word Magic: Interpersonal Communication Skills

Core Class | 6 Modules

“Most of the successful people I've known are the ones who do more listening than talking.” – Bernard Baruch

Even normal conversation produces miscommunication. Elegant communication starts with understanding.

It means looking at the many sources of misunderstanding that can exist between you and another and take appropriate action.

Learn about the major barriers that prevent understanding between individuals, the strengths and weaknesses of different mediums, and ways to communicate effectively.

There's magic in words — it's time to see what you can conjure up. You learn about:

  • One and Two-Way Communication
  • 5 Listening Practices
  • Asking Questions
  • Self-Talk
  • Reading Nonverbals
  • Building Relationships
  • Bonus: Interview
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Leadership Communication Strategies: 6 Skills To Influence a Groups

Core Class | 6 Modules

“Communication works for those who work at it.” – John Powell

Truly great leaders are wonderful communicators. They inspire but don't order, they cajole, but don't demand; they get buy-in without the bribe.

They harness the power of language to be understood, to persuade, to motivate, and to inspire. 

One never gets too good at the art of communication. Studies show that executives spend over 95% of their time at work communicating. It's that important.

If you can't communicate, you cannot get results.

These six skills focus on group settings — small groups to large ones. Discover:

  • Persuasion
  • The Pitch
  • Organizational Communication
  • Feedback
  • Facilitator Roles
  • Cultural Comm

“Wise men speak because they have something to say; Fools because they have to say something.”

— Plato

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6 Popular Short Courses


The Interpersonal communication Model

Studies show that at least 70% of your time gets consumed by some form of communication. For executives, it’s closer to 95%.

Indeed, one never gets too good at interpersonal communication. You never get too good at capitalizing on these moments of truth.

It boils down to a simple rule: you cannot get results if you can’t communicate face to face.

Play The Role: FACILITATION Skills For Better Meetings

People play micro-roles — short-acting communication roles in meetings. These move groups forward, keep them static and stuck, and even regress them backward.

Groups don't magically evolve into a team. They all need a savvy leader who knows how to function like a facilitator — a highly-sought role in corporations and government.

You can't be a good facilitator if you don't know how to deploy the many task and relationship roles needed to run effective meetings. It's as simple and as complex as that

Pitch Perfect: The Secrets of Constructing Dynamite PRESENTATIONS

Let's face it, most business presentations are boring. They remind you of a professors' lecture — surely an instant cure for insomnia and mindfulness.

You can learn both the structure and the process for truly great presentations, whether delivered live or by video.

If you up your skills here, it can lead to income from paid presentations Nor can you can't neglect this if you want to be an Influencer and have a large social media following.

“Communication works for those who work at it.” – John Powell

Powerful QUESTIONS: Great Ways to Use Queries To Influence

"I remind myself every morning: Nothing I say this day will teach me anything. So if I'm going to learn, I must do it by asking questions & listening." ~ Larry King

There is power in asking questions — a force so strong that many individuals feel compelled to supply the information. 

Learn how to use questions to accomplish a multitude of goals ranging from gathering information, to clarifying objections, to closing.

Develop Top Drawer RELATIONSHIPS: Proven Techniques That Work 

Developing, maintaining, and repairing relationships is a vital skill. Not doing so causes promising careers to self-destruct.

You might call this a fatal flaw seen by managers who pride themselves on being hard-driving, task-oriented producers.

But this admirable strength covers and masks a fatal flaw — a lack of focus on relationship skills.

This module teaches you about the necessary building blocks you must have to get trust and respect.

INTERVIEW Secrets: What HR Doesn't Want You To Know

There's probably no more critical communication skill necessary to a promising career than that nailing the job interview.

After all, it's a universal ritual; the last act in the last scene on the stage of business to getting hired.

Since it continues to be universally used — and few people adequately prepare — it's one area where you can really stand out.

One can always get better at this.

Learning Programs

"You can never ever get too good at the art of communication." — M. Johannsen

Online Full Classes

Up your expertise by learning twelve verbal comm. skills are divided into two six-week classes. 

Customized Coaching

Coaching and mentoring is customized for organizations and personalized for individuals.

Take a Short Course Online

You focus on learning a discrete skill in 30-days. Combine skill-based theory for expertise and practice for skill mastery.

Self-Paced Learning Online

You focus on learning at your own pace without weekly time pressure and assignments due each week. 

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He follows an age old saying that goes, "The best way to learn something is to teach it;" having taught over 25 different college courses in business and psychology. 

Besides his Academy teaching, he serves as an adjunct professor at different universities including UCLA. 

Murray Johannsen is the Founder of Legacee and the Legacee Academy.

Having spent too much time in the library, he received a:

B.S. in Pharmacy from the University of Iowa

MBA from the University of Iowa; and

M. A. in Psychology from Harvard University.  

It Makes Sense to Invest In Verbal Communication Skills

Some Research Findings

Public domain

"Wise men speak because they have something to say; Fools because they have to say something." — Plato

Skills Most Wanted by Millenials & Gen Z. 

Research conducted by SHRM (Society of Human Resource Management) & Mercer indicate it's the soft skills you should invest in. And number one on the soft skill list — verbal and written communication skills.  


Despite Silcon Valley's adonition that everyone needs to code and acdemia's harping about "critical thinking," the American public has a more realistic view of what it takes to succeed.